FAQ

Tickets are available for booking through this website or at the entrance (unless we are at capacity).
Tickets purchased on unauthorized websites or through scalpers will not be honored.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

The experience should typically last between 45 and 90 minutes.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

Email [email protected] with your order number and the date and time you would like to move your reservation to, they will get back to you within 48 hours.

No, we are a permanent location in the Mall of America!